Frequently Asked Questions

Everything you need to know about your beauty essentials and Atomic Pharmacy services.

What is the standard shipping time for orders?

We typically process orders within 24-48 hours. Standard shipping takes 3-5 business days, while express options are available at checkout for faster delivery.

Are your beauty products authentic and cruelty-free?

Yes, Atomic Pharmacy only stocks 100% authentic products sourced directly from authorized distributors. We prioritize brands that adhere to cruelty-free and ethical manufacturing standards.

What is your return policy for skincare items?

Due to hygiene reasons, we can only accept returns on unopened and unused products in their original packaging within 30 days of purchase.

Do you offer international shipping?

Currently, we ship to over 50 countries worldwide. Shipping costs and delivery timelines vary depending on your location and will be calculated at checkout.

How can I track my order status?

Once your order has shipped, you will receive a confirmation email containing a tracking number and a link to monitor your package's progress in real-time.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and modern digital wallets like Apple Pay and Google Pay for a secure checkout experience.